Our standard shipping is usually between 2-5 days, depending on your items and time of order. Larger items over 1 metre are sent using Parcel Force 48 and may take up to 3 days to arrive.
Please read our delivery and returns information for details.
We do our best to keep shipping costs to a minimum as much as possible, for you and us.
We have carefully selected shipping methods based on the size and weight of items ordered. This means in some cases, you will not be able to choose your delivery method.
Some of our items are also in-store collection only or sent straight from suppliers.
If you have a specific requirement, please get in touch by email or phone and we will do our best to help.
We cannot ship leisure, car or starter batteries, large gas cylinders, selected chemicals and some electric bikes.
Any items that cannot be delivered will be stated clearly on the web page and shipping will not be available at checkout.
A tracking number will be issued by Parcel Force or DPD. If we have sent your parcel with DPD they will contact you with details of your delivery day.
You can track your order on the courier website. If you are not sure about this, please get in touch with us and we will happily look into it for you.
If your delivery is overdue, or your items have been accidentally damaged in transit, or for any other queries, please call us on 01934 245 000.